Privacy Policy
Inland Marine Australia is committed to protecting your privacy and managing your Personal Information responsibly. This policy outlines how we collect, use, disclose, store, and secure your Personal Information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
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What is Personal Information?
Personal Information is any information or opinion that identifies you, such as your name, address, email, phone, or fax number.
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How We Collect Personal Information
We collect Personal Information directly from you via phone, email, fax, our website (www.inlandmarine.com.au), and sometimes from trusted third parties or public sources. We do not endorse or guarantee third-party websites linked to ours.
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Why We Collect Personal Information
We use your Personal Information to provide Inland Marine Australia’s services, communicate with you, and send marketing communications. We may use it for related purposes you would reasonably expect. You can opt out of marketing at any time by contacting us in writing. When collecting your information, we will explain why and how we use it where appropriate.
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Use and Disclosure
We only use or disclose your Personal Information for the purposes collected or as required by law. We may share information with trusted third parties with your consent or legal authority.
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Overseas Disclosure
We do not disclose Personal Information overseas.
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Data Security and Retention
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. We keep client records for a minimum of seven years, then securely destroy or de-identify them.
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Access and Correction
You can request access to or correction of your Personal Information by contacting us in writing. Access is free, but we may charge a fee to provide copies. Identification may be required before releasing information.
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Keeping Your Information Current
Please inform us promptly if your details change so we can maintain accurate records and provide quality service.
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Cookies and Website Tracking
Our website uses cookies to improve your browsing experience and gather anonymous usage data. Cookies do not collect personal information and can be disabled in your browser settings if you prefer.
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Complaints and Enquiries
For questions or complaints about your privacy, please contact Inland Marine Australia. We will investigate and respond promptly.
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Policy Updates
This policy may change; the latest version is available on our website.